Question 1

How do I install the bot on MT4?

Accepted Answer

Download the file you received, then in MT4 go to File → Open Data Folder → MQL4 → Experts and paste the EA file there. Restart MT4, then drag the EA onto a chart.

Question 2

How do I contact support for faster help?

Accepted Answer

You can contact Gold Coin EA support through the Help Centre or by using the contact details provided in your customer dashboard.

Question 3

The bot used to trade but stopped – what changed?

Accepted Answer

This usually happens when the account is no longer licensed, the broker server changed, the demo expired, or trading conditions are no longer supported. Re-validate your account or contact support.

Question 4

Can I run both Gold Coin EA and Gold Coin Pro on the same MT4?

Accepted Answer

Yes. Gold Coin EA and Gold Coin Pro can run together on the same MT4 as long as they are attached to different charts and licensed correctly.

Question 5

How do I reset the EA settings?

Accepted Answer

Remove the EA from the chart, then re-attach it. This reloads the default settings. You can also delete its saved files from the MT4 data folder if needed.

Frequently asked questions

How do I install the bot on MT4?

How do I contact support for faster help?

The bot used to trade but stopped — what changed?

Can I run both Gold Coin EA and Gold Coin Pro on the same MT4?

How do I reset the EA settings?

The EA is attached but I see no trades — how can I check if it’s working?

Do I need to keep charts open all the time?

How do I update to a new version?

I get “Trade disabled” / “Market closed” / “Invalid account”. What should I do?

What are the best MT4 VPS settings?

Why is the EA not trading?

How do I turn AutoTrading ON?

What settings must be enabled in “Expert Advisors”?

The EA shows a sad face / X / not smiling — what does that mean?

Which chart should I attach the EA to?

What brokers/account types work best?

Can I run the bot on a VPS?